(2) If you have ten million users and make a UI/UX improvement that saves them one minute a month and you value their time at an average of $50/hour, you just created about $8.3 million in value since that's the value of the time you just saved.Ī rule of thumb that I use is that every step required to do something halves adoption. It only makes sense to do this if you have a lot of surplus time on your hands. (1) If you value your time at $100/hour and you have to spend one hour a month maintaining something "free," that free thing costs $100/month. If it doesn't work instantly it's broken, period. The importance of user experience is only growing as the world becomes more and more time poor and we move more and more into an "attention economy." Saving seconds counts. Their tech is decent but not that much better than anyone else's, but their stuff is at least marginally easier to use and that's worth more than the GDP of quite a few countries combined. Apple became the most valuable company in history on the back of UI/UX alone. This has always been why FOSS and similar solutions have failed to compete in the market in spite of being "free" and often technically superior. Nerds continue to fail to grasp the value of UI/UX. So yes I agree that having a password manager be openly auditable is a great feature, but I (and many others) likely would rather have the features of strong UX and known tenure (OSS tools get abandoned all of the time) then we would having an auditable source code.
An application being open source simply provides an audit log of the code and allows for "wisdom of the crowd" when it comes to bug and security issues. Second, you can still charge for a product and it be open source.
The wider population doesn't care whether your application is proprietary or not - they just want something that works. First, "lots of people" seems like "lots of people" because we're on HN. > proprietary code is a deal break for lots of people So then who foots the bill? Password managers are the duct tape used to protect a user because we don't inherently trust application providers. Because much like privacy, password security shouldn't always be only a premium option.
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